HUBSEARCH PRIVACY POLICY (UK GDPR COMPLIANT)
This Privacy Policy explains how HubSearch, a trading name of The Hub Group Limited (“HubSearch”, “we”, “us”, “our”), collects, uses, stores, and protects your personal data when you access or use our platform.
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and all relevant legislation.
By using HubSearch, you agree to the practices described in this Policy.
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1. Who We Are
HubSearch is a multi-category online marketplace and listing platform.
We operate general listings open to all ages, and a separate Adult Section restricted to users aged 18+.
For all data enquiries, contact:
Email: support@hubsearch.co.uk
Trading name: HubSearch
Legal entity: The Hub Group Limited (to be incorporated)
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2. Data We Collect
We may collect, store, and process the following categories of personal data:
2.1 Account & Contact Information
•Name or username
•Email address
•Password (encrypted)
•Phone number (if provided)
•Profile information
2.2 Listing Information
•Photos, videos, descriptions, and other content you submit
•Category selections (e.g., property, jobs, adult services)
2.3 Age & Identity Verification (Adult Section Only)
For users accessing or listing adult/escort content, we may collect:
•Photograph of ID (passport, driving licence, or government ID)
•Age-verification selfies
•Verification metadata (time, date, IP involved)
2.4 Technical & Usage Data
•IP address
•Browser type
•Device identifiers
•Operating system
•Cookies and tracking data
•Login timestamps
•Pages viewed
•Interactions with listings or features
2.5 Communications
•Messages between Users and support
•Reports, complaints, or moderation records
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3. How We Use Your Data
We process your data for the following purposes:
3.1 To provide the HubSearch platform
•Create and manage your account
•Allow you to submit and view listings
•Enable communication between Users
3.2 To ensure safety and compliance
•Age verification
•Identity checks for adult/escort listings
•Moderation, fraud prevention, and platform security
•Detecting illegal activity or policy breaches
3.3 To improve our services
•Analyse platform usage
•Develop new features
•Fix technical issues
•Personalise User experience
3.4 To comply with legal obligations
•Prevent under-18 access to adult content
•Respond to law-enforcement requests
•Maintain required records
3.5 To communicate with you
•Send updates, security alerts, and notifications
•Respond to enquiries or complaints
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4. Legal Basis for Processing (UK GDPR)
We process data under the following lawful bases:
•Contract – to provide the service you register for
•Legal obligation – safeguarding minors, record-keeping, fraud prevention
•Legitimate interest – platform safety, analytics, service improvement
•Consent – for cookies, marketing, and adult-section access
Where we rely on consent, you may withdraw it at any time.
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5. Sharing Your Data
We may share your data with third parties where necessary, including:
5.1 Service Providers
Such as:
•Website hosting
•Cloud storage
•Payment processors (if used)
•Age-verification providers
5.2 Law Enforcement
Where required or where serious harm, exploitation, or illegal activity is suspected.
5.3 Other Users
Listings, profile content, and contact details (where voluntarily provided) are visible to other Users.
We do NOT sell personal information to third parties.
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6. Cookies & Tracking Technologies
We use cookies to:
•Maintain login sessions
•Analyse platform traffic
•Improve user experience
•Prevent fraud
Users can manage cookie preferences via their browser settings.
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7. Data Retention
We retain:
•Account data for as long as your account is active
•Listing data until removed by you or in line with platform moderation rules
•Verification records for adult content for compliance purposes
•Backups for a limited period for security
We may retain certain information after account closure where required by law.
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8. Your Rights (UK GDPR)
You have the right to:
•Access your personal data
•Request correction
•Request deletion (“right to be forgotten”)
•Restrict processing
•Object to certain processing
•Request data portability
•Withdraw consent at any time
Submit requests to: support@hubsearch.co.uk
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9. Child Data
Children may access the general areas of HubSearch.
However:
•No data is knowingly collected from children under 13 without parental consent.
•Children under 18 are NOT permitted to access the Adult Section.
•Any underage content submissions will result in suspension and potential reporting.
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10. Adult Content & Sensitive Data
Users submitting adult listings acknowledge that:
•their ID documents may be processed
•verification images may be stored securely
•adult content may be subject to manual moderation
•sensitive data is processed under Article 9(2)(d) and (g) UK GDPR (explicit consent + legal obligation)
We apply enhanced security measures for such data.
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11. Security Measures
We implement:
•Encryption
•Secure hosting
•Access controls
•Regular audits
•Moderation and safety systems
No system is 100% secure, but we take all reasonable steps to protect your data.
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12. International Transfers
If data is transferred outside the UK (e.g., cloud services), we use appropriate safeguards such as:
•UK Adequacy Regulations
•Standard Contractual Clauses (SCCs)
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13. Third-Party Links
Listings may link to external websites.
We are not responsible for external privacy practices.
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14. Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of HubSearch indicates acceptance of any changes.
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15. Contact Us
For privacy enquiries, data requests, or complaints:
📧 support@hubsearch.co.uk